Back-Office Services Assistant H/F - Sartorius

We are looking for a Back-office Services Assistant for our Instruments Services South Europe Department. This position is based in our offices in Aubagne for a one-year fixed Term contract.

As part of a team of a dozen people, you will take the responsibility to work like key Pillar of the Service Organization in supporting the Service Engineers, Implementing processes and coordination with cross functions.
Grow with us - Your Responsibilities - Service and spares order processing

Service and spares order processing
- Service contract creation

Service contract creation
- Service billing

Service billing
- Maintain good coordination with Commercial Operation team

Maintain good coordination with Commercial Operation team
- Coordinate with Field service team

Coordinate with Field service team
- Service calls registration and updation in the system

Service calls registration and updation in the system
- Daily / Weekly / Monthly/ Yearly reports

Daily / Weekly / Monthly/ Yearly reports
- Document orders / invoices / reports

Document orders / invoices / reports
- New vendor registration

New vendor registration
- Account receivables follow ups with key customers

Account receivables follow ups with key customers
What will convince us- Bachelor in any stream with 2+ Experiences

Bachelor in any stream with 2+ Experiences
- Experience with customer support functions

Experience with customer support functions
- Ability to take ownership of the processes

Ability to take ownership of the processes
- Independent, mature and self-driven

Independent, mature and self-driven
- French mandatory. Good English in written and verbal communication. Another language such as Spanish or Italian would BE a plus.

French mandatory. Good English in written and verbal communication. Another language such as Spanish or Italian would BE a plus.
- Experience in SAP (Service Module) and any Field service Management Software would BE a plus

Experience in SAP (Service Module) and any Field service Management Software would BE a plus