Internship - Retail Operations & Merchandising Assistant - July 25 H/F - Estée Lauder

Description

About Us

The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.The company's products are sold in approximately 150 countries and territories under brand names including : Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.

About the Job

You will work as part of the EMEA CRM team, supporting the CRM Analysts/Managers for all brands of the ELC group (Estée Lauder, M·A·C, Bobbi Brown, La Mer, etc.).

You will BE at the junction between the global headquarters in New York and the affiliates of the region, working with many stakeholders to improve the consumer journey and implement new triggers and personalize communications on different channels (emails, SMS, push, etc.) to drive consumer engagement towards our brands.

About Your Responsibilities
- Realization of quantitative studies on consumer buying behavior
- Sharing of conclusions within the team and key brand stakeholders
- FOLLOW-UP and help in setting up multichannel CRM campaigns
- Monitoring of the campaigns sent (for the regional brand, affiliates & Global)
- Help in developing customer strategies for different ELC brands like M·A·C, Clinique, Bobbi Brown, etc.
- Monitoring the competition and watching the evolution of the Prestige Beauty market

Qualifications

About You

You must BE available for 6 months starting JULY 2025.

A degree from a business school with at least one previous marketing experience is required.

Minimum Years and Area of Experience : 6-12 months

Required Language Proficiency : Fluent in written and oral Business English

Licenses or Certifications : Previous experience in using CRM tools like Braze is preferred

Additional Job Specifications :
- Mastery of Excel and PowerPoint
- Being rigorous and comfortable with the manipulation of large datasets
- Very good analytical and presentation skills
- Organized, detail oriented, with an ability to multitask and run operational tasks
- Must have flexibility, curiosity, and team spirit

BENEFITS :
- Located in Neuilly-sur-Seine
- International environment with over 40 nationalities in the office
- Up to 10 days a month of remote working
- 10 days of remote working in the EU within your internship framework
- Conciergerie (corporate store, gym center, beauty salon)
- A gift bag of products at the end of your internship
- A meal voucher card