Crisis And Business Continuity Manager Suresnes Fr 92150 H/F - Ingenico

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

Location: Suresnes/La Défense (International travel required during the first year)

Application must include an English resume

Do you thrive in high-stakes environments where resilience, foresight, and leadership make the difference?
We are seeking a Crisis & Business Continuity Manager to ensure that Ingenico remains robust, agile, and operational in the face of disruptions - protecting not only our business but also the trust of millions of customers worldwide.

This is a strategic and highly visible international role, offering the opportunity to collaborate across geographies and functions, and to shape how the company prepares, responds, and adapts to risks.

Your mission

As the Crisis & Business Continuity Manager, you will:

- Define & Design: Work with global business leaders to identify critical processes, risks, and system requirements. Build and maintain comprehensive business continuity and disaster recovery plans tailored to business priorities and geographies.

- Prepare & Protect: Lead risk assessments, develop mitigation strategies, and conduct testing and drills with teams across IT, Security, Supply Chain, HR, Finance, and Operations. Ensure full compliance with international standards (ISO 22301).

- Train & Engage: Raise awareness through training and communication programs, ensuring that employees and stakeholders are confident and prepared.

- Lead & Execute: Act as the primary point of contact during disruptions, coordinating crisis response and enabling swift recovery of operations. Continuously improve resilience strategies based on lessons learned and best practices.

What success looks like :

- Business operations continue seamlessly through crises.

- Clear, coordinated, and confident crisis responses.

- Strong global collaboration with business functions, customers, and vendors.

- Compliance with top industry standards, positioning Ingenico as a leader in resilience.

Your profile

- Bachelor's or Master's degree in Business Administration, Risk Management, IT, or a related field.

- 10+ years of experience in business continuity, disaster recovery, or risk management - ideally within a private equity or operationally complex environment.

- International experience and a strong executive presence.

Technical expertise :

- Deep knowledge of business continuity standards (ISO 22301, NFPA 1600, DRII/BCI practices).

- Hands-on experience with BIAs, risk assessments, and crisis management.

- Certifications (CBCP, MBCP, ISO 22301 Lead Implementer) are a strong plus.

Leadership skills :

- Proven ability to influence and collaborate across functions and geographies.

- Strong project management and stakeholder engagement skills.

- Excellent communication in English (both written and spoken).

Why join us ?

- Play a mission-critical role in safeguarding Ingenico's global operations, reputation, and stability.

- Collaborate with executives and teams worldwide, shaping company-wide resilience strategies.

- Gain visibility at the highest levels of the organization, with the autonomy to innovate and improve.

- A truly international experience with travel opportunities and high-impact projects from day one.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.We want to adapt our processes and create a safe work environment that welcomes everyone.To learn more about what it's like working inside Ingenico, follow us on LinkedIn