Technical Business Analyst In Nevio Orms Department H/F - Amadeus

Job Title

Technical Business Analyst in Nevio OrMS Department
Summary of the role

Joining OMS, you will BE working in an agile team that is designing, developing, validating, and maintaining core components of the OMS, with notably :
- Core order system to manage orders data and life cycle, storage, fulfillment
- Integration of the order suite in airline UI
- Interactions with other suites needed throughout the handling of our orders : offer suite, revenue accounting, payment, operations, etc.
- Interactions with the current passenger handling system (a.k.a. Bimodal) to leverage all capabilities today's system has for a seamless transition while offering new capabilities via OMS

In this role, you will

As a Technical Business Analyst, you will have to :
- BE passionate about and committed to delivering high quality software
- Clarify requirements with product management and propose solutions in line with the vision to ensure that the new developments will match both customers' expectations and product strategy.
- Ensure that features can BE industrialized, easily deployed to facilitate the product deployment, and improve its maintainability.
- Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off
- Innovate by designing and documenting new features considering both industry evolution and technical evolution.
- Document and share your knowledge to provide meaningful information to internal & external customers of the platform. Delivering quality product specifications, solution design, ensuring knowledge transfer through handovers.
- Coordinate with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
- Support the customer during their initial implementation, providing advice on the configuration of the system.
- Provide information to the Product Management as necessary for the elaboration of business cases to customers.
- Consistently meet established deadlines
- Maintain timely reports on status of projects, potential technical problems, and any other relevant details
- Support customers in the production phase and contribute to the maintenance effort, ensure production integrity & security. Investigating the reported incidents and analyzing the possible solutions, ensuring clear and accurate communication with customers and applications.
- Collaborate with your fellow team members, to benefit from their knowledge and different backgrounds, and bring your own assets to the team

About the ideal candidate

We are looking for a Technical Business Analyst, willing to build from his/her own experience in order to apply his/her knowledge in a challenging and interesting context. So, if you're willing to :
- Look for technical challenges working on highly interesting and cutting-edge technologies !
- Provide to airlines the state-of-the-art products they need in their transformation.

Required skills :
- Swagger
- Edifact / XML / JSON
- Autonomy & Accountability
- Proactivity & Reactivity & Flexibility
- Architecture & technical background
- Advanced Communication skills
- English/Fluent
- Excellent interpersonal skills, team spirit, multicultural approach, communication skills, analytical and conceptual thinking skills and customer focus
- Some knowledge and (ideally) experience in Agile Scrum methodology.
- General knowledge of Airline business is a plus.
- Knowledge of test tools (ideallyPostman & Robot), hands on experience with test automation is a plus.

Business environment

Airline business is going through a complete retailing transformation to address expectations customers are now used to in retail : workflow efficiency and control, price transparency, social networks interactions, personalization, etc.

In this context, Order Management System (OMS) is essential to deliver the true value of this transformation. And our group, ORR-OST-OMS, is in charge of building the Amadeus one.

Following 2020 producthon that helped building the first system bricks, our team is now focused on making the product ready for airlines in productionachieving the key objectives of openness, simplicity, and agility.Last but not least, the group is organized in full SAFe.

Working at Amadeus, you will find :

A critical mission and purpose - At Amadeus, you will BE powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however IT works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Application process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé.

Are you the one we're looking for? Apply now !

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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