Sales Order Manager Bailly Romainvilliers Fr 77700 H/F - Ingersoll Rand

Solution SOM & Procurement Administrator

Location : Chalifert (77)

Job Summary

As part of the ETO (Engineering To Order) team, the ETO Sales Order Manager and Communication Officer is responsible for :
- Customer order administration : managing processes such as order registration, invoicing, dispute resolution, etc.
- Developing and implementing the communication strategy for the ETO department.
- Providing support for supplier order management during peak activity periods.

Main Responsibilities

Customer Order Management
- Actively participate in project meetings to ensure smooth coordination.
- Create and manage customer accounts.
- Register customer orders and send order acknowledgments.
- Handle invoicing (partial or full) and ensure revenue recognition.
- Collaborate with accounting and collection teams to resolve disputes.
- Maintain accurate and up-to-date order tracking files.

Communication Strategy and Execution
- Design and implement communication strategies tailored to ETO's objectives.
- Develop marketing content to highlight achievements (internally or via external designers).
- Manage and animate communication channels (LinkedIn, SharePoint, website, catalogs, internal and external events).
- Translate technical performance into accessible and impactful messages in collaboration with the technical team.
- Monitor and analyze the results of communication campaigns to optimize their impact.
- Collaborate with the sales team to share generated leads.

Supplier Order Management Support
- Assist in supplier order processing during high workload periods to ensure project continuity.

Key Performance Indicators (KPIs)
- Customer Orders : monitoring order registration rates and delays, as well as invoicing delays.
- Communication : tracking the quantity of content produced, frequency of publications, and campaign performance.

Required Profile

Education and Skills

Minimum Requirements :
- Bachelor's or Master's degree in communication.
- Advanced proficiency in Microsoft Office tools.
- Solid understanding of professional social media platforms.
- Strong English skills (written and spoken).

Additional Skills (Preferred) :
- Experience with ERP systems (Oracle, Siebel).
- Proficiency in content creation software (Canva or equivalent).
- Interest in technical fields or previous experience in the industrial sector.
- Knowledge of advanced marketing tools (Adobe Premiere Pro, Illustrator).

Personal Attributes
- Customer-oriented mindset : ability to effectively address client needs and expectations.
- Analytical and synthesis skills : capacity to interpret data and evaluate communication results.
- Organizational skills : ability to plan and monitor tasks rigorously.
- Communication skills : excellent writing, presentation, and message delivery abilities.
- Creativity : ability to propose innovative ideas and design original communication campaigns.
- Teamwork : ability to collaborate effectively with colleagues and departments.

What we Offer
- Competitive salary package
- Flexible working - 2 days home office / week
- Health insurance
- Share options
- RTT

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