Facilities Coordinator - m H/F - Doctolib

À propos de Doctolib

Nous sommes une entreprise B Corp engagée à construire ensemble la santé dont nous rêvons tous.

Plus de 2 900 Doctolibers en France, en Allemagne, en Italie et aux Pays-Bas contribuent à améliorer le quotidien des équipes soignantes grâce à une nouvelle génération de technologies et de services.

En parallèle, Doctolib aide plus de 80 millions de patients à gérer efficacement leur santé et à accéder rapidement et facilement à des soins optimaux.The team you'll join

We are looking for a Facilities Coordinator to join the Facilities team in Levallois-Perret, reporting directly to our Facilities Director.

The Facilities team at Doctolib operates as a dedicated unit within the Finance department, managing the operational aspects that keep our buildings running smoothly - from coordinating maintenance services and managing travel operations to overseeing our car fleet management.

What you'll do

As a Facilities Coordinator, you'll serve as the operational orchestrator ensuring seamless day-to-day operations. In this role, you'll directly impact the operational efficiency of all Doctolibers by being their primary point of contact for facilities and travel needs.

Success in your first 6+ months will be measured by your ability to streamline ticketing processes, optimize service delivery across all three operational areas, and establish strong collaborative relationships with both internal teams and external service providers while maintaining the high service standards our colleagues expect.

Your responsibilities include but are not limited to:

- Facilities Coordination (France): Manage Facilities ticketing for Doctolibers and serve as liaison with maintenance teams (SPIE) with support from local Workplace Services Leads
- Travel Administration: Manager Travel ticketing for Doctolibers, administer the Egencia platform and optimise our travel policy
- Car Fleet OPerations: Serve as internal liaison point for daily operations with our outsourced car fleet management company (Traxall)
- Be the direct contact for all Doctolibers regarding their travel and facilities needs, while ensuring a high level of service and communication
- Collaborate closely with workplace, real estate teams and external partners

Who you are

Before you read on - if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

- You are fluent in French and English for exchanges with our international team members
- You have excellent communication skills and a strong service-oriented mindset
- You are able to collaborate and engage with diverse teams cross-functionally, acting as a true orchestrator with an operational approach
- You have a keen sense of schedule and deadline management
- You can quickly master digital management tools, such as Jira, Egencia, SAP...

What we offer

- Free health insurance for you and your children
- Parent Care Program: receive one additional month of leave on top of the legal parental leave
- Free mental health and coaching services through our partner Moka.care
- For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
- Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
- Work Council subsidy to refund part of sport club membership or creative class
- Up to 14 days of RTT
- A subsidy from the work council to refund part of the membership to a sport club or a creative class
- Lunch voucher with Swile card
- Reimbursement of public transportation or company car (only for Field Sales)
- Relocation support for international mobilities

The interview process

- Phone Interview with Recruiter (30 min)
- Virtual Interview with Hiring Manager (60 min)
- Onsite interview/business case with a Workplace team member
- At least one reference check

Job details

- Permanent position
- Full Time
- Workplace: Levallois-Perret (France)
- Onsite (no home office for this role), with occasional travels to other regions in France
- Start date: as soon as possible
- Remuneration : fix + bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

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