Internship - Digital Marketing Project Officer H/F - CMA CGM

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.YOUR ROLE

You join the Digital Acquisition team within the Business Transformation department, responsible for marketing and survey products (mainly Salesforce Marketing Cloud and Data Cloud).
You work in an international environment, alongside two marketing Product Owners.
You contribute to the structuring of multichannel marketing journeys (email, mobile notifications, WhatsApp), in collaboration with CRM, e-commerce and change management teams.
You take part in strategic projects aimed at improving content personalization and campaign efficiency.

WHAT ARE YOU GOING TO DO ?

You support project management around Salesforce Marketing Cloud and Data Cloud tools.
You collect, analyze and formalize user needs in collaboration with business units.
You help write user stories and prioritize the product backlog.
You contribute to the design, testing and deployment of new features or optimizations.
You ensure communication around the projects led by the team.
You help create training materials and support users.

WHO ARE WE LOOKING FOR ?

You are currently pursuing a Master's degree in communication, digital marketing, project management or information systems (Bac +4/5).
You have a strong interest in digital technologies and marketing tools.
You have some experience or knowledge of Salesforce platforms, ideally Marketing Cloud or Data Cloud.
You have a fluent level of English, used for reading, writing and oral exchanges with international stakeholders.
You demonstrate analytical thinking, rigor, writing skills, organizational abilities and initiative.
You enjoy working in a team and have a mindset oriented toward project coordination.

Find out more about CMA CGM Group's Sustainable Development approach and net zero carbon emissions by 2050 ambition.
Find out more about CMA CGM exceptional work environment.
91,3% of our interns and apprentices recommend CMA CGM Group for a professional experience!

Watch their video testimonals!