Responsable Ventes Services F - M H/F - Alcatel Submarine Networks

The company

We connect the world, We connect people.

With more than 800 000 km of optical underwater systems around the world, Alcatel Submarine Networks' stands for adventure and daily innovation for one's career. Our teams' synergy drives our innovative high-tech solutions and lets us develop our exceptional know-how. Joining us means joining a collective, joining us means connecting the world! So, are you ready for your next adventure?Post description

Responsibilities

- Ensure commercial management of contracts during and after the guaranteed period
- o Customer interface for post PA projects
- o Identify and precisely define customer requests.
- o Meet customer requirements.
- o Prepare the submission of the offer with the help of internal ASN departments.
- o Participate to customer meetings.

· Ensure follow-up of actions requested by customers.
· Deal with all recurring malfunctions observed during the life of the project until they are resolved. (Internal & external)· Contribute and be a source of proposals for the development of new services.· Develop commercial relationships by participating in Submarine Telecom conferences.· Contribute to the development of marketing tools and materials.
Assist Sales & Marketing-Technical Bids for Services offers evaluations.

- Interface with PMO Services for reporting purpose

Profile required

Must Have

- Good telecom skills, good communication skills and synthesis

- Autonomy, flexibility, and high availability

- Ability to adapt to varied interlocutors.

- Listen and built constructive & good relationships.

- Negotiation skills and ability to analyze complex situations.

- Strength of proposals and ability to influence.

- Proficient in French, English and Spanish

Nice to have

- Knowledge of Alcatel Submarine Network products