Product Manager - Sport F - M - D H/F - Decathlon Technology

Confirmed Backend Product Manager - Sport & Health customer data

Mission

The CIAM (Customer Identity and Access Management) team is seeking a dedicated Product Manager to lead the Sport and health customer data ecosystem. This role is at the heart of Decathlon's strategy to transition from a pure retailer to a partner in our customers' sporting lives.

Your Role: As the Product Manager, you will own an innovative "API-as-a-Product" that acts as the centralized Customer Data Platform for sport and health at Decathlon.

As the Product Manager, you will drive the strategy and execution of a robust data engine designed to power personalization and intelligence across all Decathlon channels.

Your product will serve critical internal stakeholders such as:

- front-end apps as Coach, Outdoor, Kiprun pacer, and connected product hubs
- the omnichannel targeting & personalization engine.

The end-of-life legacy solution is used by almost 10 different solutions, 7M of users who registered 20M of new sport activities. You should lead its modernization and migration to a scalable structure.

Your first priorities will be:

- To run the current solution improving performance and providing minor enhancements
- To drive the study and architectural discovery of the future platform solution.

Key Responsibilities
- Co-design and Product Animation (Agile)

- Animate User Needs: Animate the expression of user needs within the product team.
- Backlog & User Stories: Co-write the user stories and maintain the backlog of new features.
- Prioritization: Co-prioritize new features, knowing how to "say no" to keep the team focused on the essentials.
- Acceptance Criteria: Define the acceptance criteria for new features.

- Delivery and Product Quality

- Validation & Compliance: Validate and verify the compliance of features with user needs.
- Impact & Satisfaction: Measure the impact of product enhancements on user satisfaction.
- Adoption: Make the product known and develop its use (the "sell it").
- Technical Excellence: Contribute to the team effort to deliver a high-quality product that is maintainable, scalable, and reliable in production.

- Collaboration and Ecosystem

- Privileged Interface: Be the privileged interface between users and the technical team.
- Agile Ceremonies: Help with collaboration within the team by leading agile ceremonies.
- Transversal Collaboration: Work closely with the other CIAM product teams as well as with the Sports Experience teams and Connected Sport Products to collaboratively define priorities and impact. Easily collaborate with Tech, Data, Support and Design teams to improve the product.

- Data-Driven Steering: Backend Instrumentation & Optimization

- Observability: Design and maintain robust logging and event tracking to monitor performance. Identify system bottlenecks and latency issues within the communication delivery.
- System Performance & Alignment: Partner with Tech leads, Support and Data team as well as with other product people in charge of the end-user experiences to translate business KPIs into high-performance backend requirements, ensuring that technical implementations are both scalable and measurable.
- Logic Experimentation: Architect and execute server-side A/B tests to validate changes in verification workflows

Profile Sought

Product & Technical Expertise

- Experience: At least 4 years of Product Management or Product Owner experience in a B2C digital environment with a focus on APIs or data-heavy products.
- Stakeholder Management: Ability to navigate and lead at the intersection of multiple cross-functional teams, ensuring alignment and effective collaboration across the organization.
- Vision & Strategy: Proven ability to define a clear product path forward and develop a long-term strategy that goes beyond simple maintenance to deliver significant new value.
- Business Acumen: A strong focus on the business impact of products, with the ability to balance technical requirements with broader commercial goals and KPIs.