Logistics Control Tower - Automotive Business H/F - SKF

Logistics Control Tower - Automotive Business
Requisition ID: 24679 Job Category: Logistics/Demand & Supply Chain Career level: Professional Contract type: Permanent Location:
St-Cyr-Sur-Loire, FR Schweinfurt, DE Luechow, DE

In September of 2024, SKF announced the separation of its Automotive business, with the objective to build two world-leading companies. The role you are applying for will be a part of the new company created from the Automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market.

Would you like to join us in shaping the future of motion?

We are now looking for a ...

CustomerService-Logistics ControlTowerEMEA

AutomotiveBusiness

Join a dynamic European organization where your role is vital in ensuring our products reach customers on time. You will thrive in an environment that values independence, effective coordination, and resilience in managing demanding situations, including the organization of specialtransport. With a critical eye for reviewing and improving processes, you will directly contribute to our collective success while developing your skills within an international structure committed to excellence.

Key responsibilities

- Manage order processing anddeliverycall-offs, including handling customer enquiries and complaints, tracking deadlines, and preparing all required shipping documents (e.g., invoices, ABDs, ASN).

- Coordinate operational activities with third-partylogisticsproviders (3PL), including order releases.

- Register shipments in automotive customer portals.

- Ensuretimelyandaccuratedeliveries for both internal and external SKF customers, covering inbound, outbound, and hub transshipment areas.

- Organiseand oversee special transport processes for customer deliveries.

- Handle export customs formalities and ensure compliance.

- Maintain effective information flow between stakeholders (e.g., factory, sales) and align on customer-specific requirements.

- Coordinate with freight forwarders on load-specific details such as volumes, weights, capacities, and customer requirements.

- Supportadditionaltasks such as managing externallogisticscustomers, third-country shipments, quality audits, transport damage cases, and time-limited projects.

- Assistin creating reports and statistics (e.g., customer service) and document quality deviations.

- Review and process freight invoices, as well as prepare debit and credit notes.

Requirements

- Previousexperience in a similar administrative orlogisticsrole, orcompletedtrainingwithin the area.

- Understanding oflogisticsprocesses, including truck dispatching, customer service, and export customs clearance.

- Good knowledge of Microsoft 365 and other IT systems.

- Confident command of English, both spoken and written;additionallanguages are a plus.

- Team-orientedmindset and flexibility, including willingness to adapt to varying working hours when needed.

- Decisive, independent, and structured approach with a high sense of responsibility.

- Knowledge of various order management systems is an advantage (especially ICSS, DOH, SAP).

- Openness to change in general and to system/process adaptations in particular.

You will enjoy working here if you are

- Interestedin beingat the intersection of customer service and transport,learning the processes anddirectly ensuring smoothlogisticsoperations acrossEMEA.

- Willingnessto work in cross-country operations (EMEA)and build strong collaboration with colleagues and internal stakeholders.

- Eager to grow and develop yourskills:You'llget the opportunity toget on-the-jobtraining'in key systems (SAP,DoH, ICSS) and clear opportunitiesto progress within the company, shaping a longterm career in internationallogisticsand customer service.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are - just be yourself. #weareSKF

Some additional information

This position will be located in France and Germany

Please note that we can't accept applications via email.

Is this you?

If the answer is yes, submit your application in English with your CV no later than the 1st of June.

About SKF

SKF has been around for more than a century and today we are one of the world's largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF's solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.