Sales Business Process Owner H/F - JCDecaux

JCDecaux est N°1 mondial du mobilier urbain et de la publicité dans les transports, N°1 européen de l'affichage grand format et leader dans le vélo en libre-service.

Avec un effectif de plus de 13 000 collaborateurs, le Groupe est présent dans plus de 80 pays. Un chiffre d'affaires de 3 618,5 millions d'euros a été réalisé en 2018.

Inventeur du concept du Mobilier Urbain en 1964, JCDecaux est le seul acteur mondial à exercer exclusivement le métier de la Communication Extérieure.Why this role mattersAs a Sales Business Process Owner at JCDecaux, you will:
- play a key role in harmonizing Sales processes across multiple countries,
- have a direct impact on the performance of local Sales teams,
- sit at the heart of JCDecaux's IT & business transformation (Yield, full IT transformation of a country, Posting process optimization, etc.). You will join the Sales Business Process & Solutions team within the IT Sales & Posting Department, working closely with both business stakeholders and product/IT teams.

Your main responsibilitiesAs Sales Business Process Owner, you act as the corporate reference for Sales processes and a trusted partner for Business Units and IT. 1. Define and harmonize Sales processes
- Lead the definition of Sales business processes and business rules across Business Units.
- Contribute to the design of a common operating model, while respecting local specificities.
- Animate a community of country process leads to share best practices and drive alignment.

2. Support countries & build trust
- Build and maintain a trust-based relationship with local (country/region) teams.
- Deeply understand their processes, challenges and priorities.
- Support them in the adoption of target processes and corporate tools.

3.Facilitate workshops & drive alignment
- Organize and facilitate workshops / deep dives with Business and IT (requirements gathering, process clarification, arbitration).
- Work with business teams to document as-is processes, then co-design to-be processes consistent with product scope and capabilities.
- Align with Product teams on the best solutions to implement.
- Lead restitution sessions to present process analyses or designs to key stakeholders.

4. Contribute to projects & programs During studies, projects and programs, you will:
- Lead study and assessment phases on the Sales perimeter.
- Identify, qualify and prioritize business requirements with Business Units.
- Support Key Users in understanding corporate systems, in collaboration with Product Owners.
- Support Business Units in requirements collection, business rules alignment, UAT and other project phases when relevant.

Key projects for 2026 You will be involved in major initiatives such as:
- Yield management implementation for Spain
- Full IT transformation for Italy
- Posting process mapping and optimization for France Environment & reporting line

Reporting to the Head of Sales Business Process & Solutions, within the IT Sales & Posting Department.Close collaboration with:
- IT and Product teams (Sales & Posting),
- external partners,
- Business Units (Sales, Revenue, Operations, etc.).
- International environment, with frequent travel to JCDecaux BUs (mobility required).

Skills & experience
- Ability to challenge needs, argue and negotiate with diverse stakeholders to identify the best solutions.
- Strong solution & result-oriented mindset, acting as a problem solver.
- Excellent communication skills (oral, written, facilitation, synthesis).
- Autonomy, strong organizational skills, adaptability and rigor.
- Technical background or strong affinity with IT / digital solutions is a plus.
- Project management skills are a plus (planning, coordination, follow-up).
- Fluent English is mandatory (daily interactions in an international context).
- Solid experience (10+ years) in roles such as Business Process Owner, Senior Business Analyst, Consultant or similar, ideally in an international environment.

Personal qualities
- Strong service orientation and partnership mindset with business stakeholders.
- Energy, positive attitude, and ability to engage and influence.
- Values: teamwork, empathy, responsibility.